New Users cannot authenticate

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nschmach
Posts: 3
Joined: Fri May 04, 2018 7:54 pm

New Users cannot authenticate

Post by nschmach »

When connecting to licensed CoreFTP Server new users are unable to authenticate.
Pre-existing users are connecting without issue, but any new user returns the following error.

FTP connection error - Invalid username or password reported by server
Can't establish connection --> <server>.com:22 @ Fri May 04 15:41:24 2018 (10038-30015)

Have attempted to validate with multiple users.

Using standard password and connecting with CoreFTP LE.

Core FTP Server 1.2 build 589.1
ForumAdmin
Site Admin
Posts: 987
Joined: Mon Mar 24, 2003 4:37 am

Re: New Users cannot authenticate

Post by ForumAdmin »

You may be editing a duplicate config.dat file. "run as admin" at all times.
nschmach
Posts: 3
Joined: Fri May 04, 2018 7:54 pm

Re: New Users cannot authenticate

Post by nschmach »

Am using "Run as Admin" during the sessions where I am creating the users.

Checked the config.dat file in the options path and it is getting updated with the new users. Moved it to a new location to make sure there wasn't some other odd thing happening with it, and it is still not allowing new users to authenticate.
nschmach
Posts: 3
Joined: Fri May 04, 2018 7:54 pm

Re: New Users cannot authenticate

Post by nschmach »

Finally found the issue.

Ran a netstat -anb command and found that there were hundreds of TCP connections stuck in a CLOSE-WAIT status from the coresrvr.exe. When this process was ended, the sessions were released and the newly created users were able to properly log in.
ForumAdmin
Site Admin
Posts: 987
Joined: Mon Mar 24, 2003 4:37 am

Re: New Users cannot authenticate

Post by ForumAdmin »

it might have something to do with the port exhaustion problem that was fixed in build 589.42
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