Search found 2 matches

by littlebunny
Tue May 29, 2018 9:47 pm
Forum: Client - Issues
Topic: SFTP connection issue
Replies: 3
Views: 18219

Re: SFTP connection issue

After some more troubleshooting, a restart of the "Ipswitch SSH Server" service on our FTP server fixed the problem. Any ideas why that might have fixed it and why it was only affecting one source IP address?
by littlebunny
Fri May 25, 2018 2:05 am
Forum: Client - Issues
Topic: SFTP connection issue
Replies: 3
Views: 18219

SFTP connection issue

We are experiencing an issue where one external customer cannot connect to our SFTP server. It works for all other customers and is only affecting this one site when they're connecting from their internal network. They've tested connecting to an SFTP server in a different location (one of ours) whic...